FAQs
I am having difficulty registering for an event. Can you help me?
Check to see if pre-registration has closed (pre-registration closes 3 days before the event date). If it has not closed, please call ULI Customer Service at 800.321.5011 to complete registration.
I’d like to attend an event but pre-registration is closed. Can I still go?
Yes, you can register onsite (unless the event is sold-out). Please note that for most events, registration fees increase for late and onsite registration. To check on availability, please email [email protected] or call 808-864-7983.
My password is not working when I try to log-in to my profile on the ULI website. What should I do?
You can reset your password on the log-in page. If this does not work, please call ULI Customer Service at 800.321.5011.
Why am I not receiving ULI Hawaii emails?
Have you added ULI Hawaii to your “safe senders” list? If yes, please ensure your email address is current by checking your profile on ULI’s national website. Check your email preferences in your profile to ensure you have not opted out of emails. If your information is up-to-date, please send an email to [email protected].
My email address is correct in my record, but I am still not getting the ULI Hawaii emails. What next?
If you have a public email account (such as Gmail, Hotmail, and Yahoo!):
We recommend you add [email protected] email address to their safe sender list. Additionally, if you find the emails in your Junk Mailbox, mark the email as “Not Spam” in your email client. This helps your messages not to be rejected or listed as spam.
If you have a private domain email account:
Most likely your server is blocking our messages. To help the messages pass through their filters to your inbox, contact the server admin, email host/provider, or IT support personnel and request them to whitelist icpbounce.com and uli.org sending domains.
If you are still having problems receiving ULI emails contact customer service 1-800-321-5011 .
How do I become a member/renew my membership?
Go to www.uli.org/join to renew your membership or decide which package is right for you. Still, have questions? Please don’t hesitate to contact our staff at 704.940.7388.
I want to get more involved with ULI. Where do I start?
The best way to get involved is to attend our educational programs and networking events. If you are looking to dive deeper, please refer to our get involved page or contact one of our committee chairs for more information. You can also contact someone in the ULI office to discuss which committee might be the best fit for you.